Hotel Digital Signage: Holiday Inn, Calgary International Airport
E Display provided Holiday Inn Calgary Airport with a fully custom end-to-end signage solution, initial consultation, design, project management, installation, content creation, publishing, and ongoing network management, modernizing wayfinding, event listings, and guest communication throughout the property.
Client profile
- Client
- Holiday Inn, Calgary Airport
- Industry
- Hospitality / Hotel
- Head Office
- Atlanta, GA
- Operations
- United States & Canada
- Solution
- Hotel Digital Signage
About the client
Holiday Inn is one of the world's largest hotel chains, part of InterContinental Hotels Group (IHG), with over 3,400 hotels and 100 million guest nights globally. The Calgary Airport property is a non-smoking, family-friendly hotel located near downtown Calgary and adjacent to Calgary International Airport.
The challenge
- Most guests are frequent flyers who needed accurate, reliable, real-time flight schedules to avoid disruptive delays.
- The hotel hosts many business meetings and conferences, staff were relying on easels and printed signs that looked low-quality and were slow to update.
- Management wanted the hotel lobby to feel more appealing and inviting to guests.
The solution
E Display delivered a fully custom end-to-end solution, consultation, design, project management, installation, content creation, publishing and network management. A commercial-grade slim-bezel 60" landscape display was installed with a low-profile mount and networked to a media player running E Display's signage software. A custom template showcases hotel amenities, events, real-time flight schedules (departure and arrival gates, cancellations for every airline serving Calgary International) and local weather. Staff manage everything over the internet with real-time publishing.
The results
- Guests can review flight status from the lobby and rebook a night with the hotel when flights are delayed or cancelled, a revenue win for the property.
- Live local weather helps travellers make flying decisions when conditions are uncertain.
- A dedicated Events section keeps meeting and conference attendees informed about location, schedule and last-minute changes.
- The slim-bezel display's rich color and template were themed to Holiday Inn corporate colors, reinforcing brand consistency.
- The vibrant display became a striking, on-brand centrepiece for the hotel interior.
The outcome
The overwhelming success of the initial installation earned E Display the opportunity to expand digital signage further inside the property and roll out similar solutions to other franchises.
Explore the solution behind this project
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