Privacy Policy

This Privacy Policy explains how E Display Inc. ("E Display", "we", "us", "our") collects, uses, protects, and otherwise handles Personally Identifiable Information (PII) in connection with our website at www.edisplayinc.com and our Software-as-a-Service (SaaS) digital signage platform, including E Display Sign Studio and related applications, media players, and services (collectively, the "Services"). Please read this policy carefully to understand our practices.

Information We Collect

When you visit our website, request a demo, subscribe to a license, or contact us, we may ask you to provide information such as your name, email address, business name, mailing address, phone number, billing details, and other information that helps us deliver the Services.

When we collect information

We collect information when you request a demo or quote, subscribe to a license, create an account in E Display Sign Studio, contact support, respond to a survey or marketing communication, or otherwise interact with our website or Services.

How We Use Your Information

We may use the information we collect in the following ways:

• To provide, operate, maintain, and improve the Services and our website;
• To process license subscriptions, renewals, and related transactions;
• To respond to support requests and communicate with you about your account;
• To personalize your experience and deliver content relevant to your interests;
• To send administrative messages, product updates, and, with your consent, marketing communications;
• To detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service.

How We Protect Your Information

Our website and platform are scanned on a regular basis for security vulnerabilities to help keep your data safe. Personal information is stored behind secured networks and is only accessible by a limited number of authorized personnel who are required to keep the information confidential. Sensitive information such as payment details is encrypted in transit using industry-standard TLS/SSL.

All payment transactions are processed through PCI-compliant gateway providers and are not stored on our servers. While we implement reasonable safeguards, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, measure site performance, and understand how visitors use our website so we can improve it. You can set your browser to warn you when cookies are being placed or to refuse cookies entirely. Disabling cookies may affect the functionality of some features of our website and Services.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their own marketing purposes. We may share information with trusted service providers who help us operate our website, deliver the Services, process payments, or communicate with customers, provided that those parties agree to keep the information confidential and use it only for the purposes we specify.

We may also disclose information when we reasonably believe disclosure is necessary to comply with the law, enforce our policies, or protect the rights, property, or safety of E Display, our customers, or others.

Analytics and Advertising

We may use analytics services such as Google Analytics to understand how visitors interact with our website. These services may use first-party cookies (such as Google Analytics cookies) and, where applicable, third-party cookies to compile reports on website activity. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Do Not Track

We honor "Do Not Track" (DNT) signals from browsers where technically feasible and do not knowingly track, plant advertising cookies, or serve targeted advertising to users who have enabled DNT.

Children's Privacy

Our Services are intended for businesses and organizations, not for children. We do not knowingly collect personal information from children under 13, and we do not market to them. If you believe a child has provided us with personal information, please contact us so we can remove it.

Your Rights and Choices

You may access, correct, or update your personal information at any time by logging into your E Display Sign Studio account or by contacting us. Depending on your jurisdiction, you may also have the right to request deletion of your personal information, object to certain processing, or request a portable copy of your data.

California Privacy Rights (CalOPPA)

• Users can visit our site anonymously.
• A link to this Privacy Policy is available in the footer of every page of our website.
• The policy link includes the word "Privacy" and is easy to locate.
• Users are notified of changes to this policy on this Privacy Policy page.
• Users can update their personal information by logging into their account.

Data Breach Notification

In accordance with Fair Information Practices, if a data breach affecting your personal information occurs, we will notify affected users via email and in-product notification within a reasonable timeframe and, in any case, in accordance with applicable law.

CAN-SPAM Act

We collect your email address to send account, service, and, where permitted, marketing communications. In accordance with the CAN-SPAM Act, we agree to:

• Not use false or misleading subject lines or sender addresses;
• Identify marketing messages as advertisements where required;
• Include the physical address of our business;
• Monitor any third-party email marketing services we use for compliance;
• Honor opt-out and unsubscribe requests promptly.

You can unsubscribe from marketing emails at any time using the link at the bottom of each email, and we will promptly remove you from further marketing correspondence.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated through the Services or by email where appropriate.

Contact Us

Questions about this Privacy Policy or our data practices? Contact us at support@edisplayinc.com or 1-800-930-7860.