“The move is part of Holiday Inn’s plan to improve customer service at the facility by providing real-time flight information, event schedules, and weather updates”
February 8, 2014 – E Display Inc. has successfully implemented the hotel signage solution at Holiday Inn, Calgary Airport, Canada. The installation is part of broader plan to improve customer service and promote interactivity for the guests and visitors. The newly implemented solution showcases the hotel’s amenities, events, flight schedule, and weather updates.
The flight schedule data is retrieved in real-time and shows departure and arrival gates alongside cancelled flights for all airlines.
Why Holiday Inn. Needed The Solution?
The hotel needed a digital signage solution to address several challenges that it has been facing for quite a long time. Some of them were:
- Being situated at Calgary International Airport, majority of Holiday Inn guests were frequent flyers. It needed a system that could provide accurate, reliable and real-time flights information that could help travelers avoid disruptive flight delays and resultant stress.
- Owing to the location of facility, Holiday Inn is a popular location to host business meetings and conferences. It needed modern solutions to welcome guests and delegates as print material wasn’t up-to-date.
- The administration was also interested in giving a fresh and more appealing look to the lobby.
Looking at the challenges; Holiday Inn management decided to go with installation of dedicated hospitality digital signage. The hotel awarded this contract to E Display; a leading digital signage company based in Calgary, Canada.
What Solution Was Implemented?
E Display provided Holiday Inn with a custom built end-to-end solution based on their needs. On hardware front, it deployed a commercial grade slim bezel 60” display at the designated area of the lobby. It was then networked with a state of the art media player computer running E Display’s industry leading digital signage software.
A custom template was prepared to showcase the hotel’s amenities, services, events, flight schedule, and weather update. The flight schedule data is retrieved in real-time and shows departure and arrival gates, as well as canceled flights for all airlines that fly from and into Calgary International Airport. To further facilitate the client, E Display Inc. trained the staff to easily operate the system. Client has the option to change their screen layout and template at any time should their requirements change.
Success Story- Outcome:
With the new hotel digital signage, Holiday Inn was able to successfully achieve the following advantages.
- The flight schedule display allows travelers to review their flight status from the lobby as they prepare to check out.
- Real-time weather updates help the guests make flying decisions that could get effected due to uncertain weather conditions.
- A dedicated section was allocated in the display for Events Notification. So, the facility could easily communicate event updates and info.
- The installation of a vibrant and attractive display gave a more pleasant look to the hotel’s interior and décor.
Holiday Inn is a multinational brand of hotels, forming part of the Inter-continental Hotels Group (IHG). It is one of the world’s largest hotel chains with 434,357 bedrooms and 3,414 hotels globally. Globally, there are over 100 million guest nights each year. Holiday Inn, Calgary Airport is a non-smoking, family friendly hotel located near beautiful downtown Calgary and close to the Calgary International Airport.
About E Display:
E Display Inc. is a leading provider of cost-effective, turn-key digital signage and interactive solutions in all vertical segments. The company offers a wide range of custom solutions like; interactive displays, digital menu boards, flight information displays, hospitality signage, retail signage and window projection system to name a few. The solutions are powered by E Display’s industry leading Digital Signage Software. With offices in Calgary, Alberta and Chicago IL; E Display Inc. serves clients all across the United States and Canada.
For detailed information, visit their website at: www.edisplayinc.com.
- Toll Free: 1-800-930-7860 (US & Canada)
- Tel: 404-556-3795 (US)
- Tel: 403-278-1300 (Canada)
- Fax: 866-338-6693
- Email: [email protected]
- Web: http://www.edisplayinc.com
US Address: 350 S. Northwest Highway, Suite 300, Park Ridge, IL 60068
Canada Address: 21, 1915 – 32 Avenue NE, Calgary, AB T2E 7C8
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